13 March 2013

Who holds the power in marketing: the marketer or the customers?

We often like to 'blame'  marketers for pushing people to buy stuff that they do not need. 

On the other hand, customers often demand, and go to great lengths to source stuff which does very little. 

Think of things like rhino horn, homeopathy, anti-aging cosmetics, and status-related items. These items often fail to meet the wants of the customer to a greater or lesser degree. But customers keep on demanding them.

So does marketing succeed because of the marketing efforts or the customer desires?  And if it fails, is it the marketer or the customer who is to blame?

What do you think?

Consider resveratrol, a naturally occurring molecule found in red wine.  Here's my take on the interplay of marketers and customers in the marketing of resveratrol.

(Paste the following link into your browser if the above hyperlink does not work: https://theconversation.com/resveratrol-in-a-red-wine-sauce-fountain-of-youth-or-snake-oil-12743)

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